Shipping policy

All orders are processed within 1-3 business days.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping times may vary depending on your location within Ontario.
We currently offer shipping within Canada.
Free shipping is available on orders above $75 within Ontario.
Orders below this amount will incur a standard shipping fee.
Ayu Rituals is not responsible for delays caused by the shipping carrier or due to unforeseen circumstances such as weather or customs processing.
Please ensure that your shipping information is accurate at the time of checkout. Ayu Rituals is not responsible for orders that are delayed or lost due to incorrect shipping details provided by the customer.
If your order arrives damaged, please contact us within 48 hours of delivery at ayuessentialrituals@gmail.com with your order number and photos of the item received.